Privacy Policy

This Privacy Policy explains how Language Point processes personal data in connection with its website, course inquiries, small-group language courses, online consultations, and related administration. It applies to users in Şəki and to users who interact with our online services.

Policy guidance

This introduction outlines how the policy is organized and where to find key information.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

How We Use Data

We use personal data to respond to inquiries, screen starting level, match learners to a suitable group and timetable, confirm course terms, manage enrolment, organise lessons, support guided practice, review progress, process payments, maintain records, operate the website, and meet legal or accounting obligations. We may also use technical data to secure the site, diagnose problems, and improve service reliability.

Processing is limited to the operational needs of the website and course administration.

Service Providers

We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, record keeping, or technical maintenance. These parties may process data only for the services they provide to us and are expected to handle it in a manner consistent with their role.

Operational partners receive only the information needed for their assigned function.

Legal Disclosures

We may disclose personal data where required to comply with law, a court order, a lawful request from a public authority, or to protect our rights, users, staff, or property. We may also share information when necessary to establish, exercise, or defend legal claims.

Disclosure to public authorities is limited to lawful requests or mandatory reporting duties.

Data We Collect

We may collect identification and contact details, inquiry content, course and level information, booking and enrolment details, payment-related records, communication history, and technical data such as device, browser, and usage information. Where a user joins a course, we may also process information needed to match the person to a suitable group, timetable, and learning plan.

The categories of data collected depend on how users interact with the site and services.

How We Collect Data

We receive data when a user submits an inquiry, requests a consultation, completes a form, books a screening, enrols in a course, or communicates with us by phone, email, or online channels. We also collect certain technical and usage data automatically through the website and related systems, and we may record course administration details generated during scheduling, progress review, and payment processing.

Some information is provided directly, while other information is created during normal site and course use.

Cookies We Use

The site may use essential cookies for security, page navigation, and form handling, as well as functional cookies that remember basic preferences. We may also use limited analytics or performance cookies to understand how the site is used and to improve reliability. Cookie duration may be session-based or persistent, depending on the function.

Cookie use is limited to common operational and analytical functions.

Cookie Controls

We use standard browser-based controls and similar tools to manage cookie preferences where available. Some cookies are necessary for the site to function, and disabling them may affect basic features such as form submission or session continuity. Other cookies may be limited or rejected through browser settings, but the site may still store minimal technical data needed for security and operation.

Cookie settings can usually be adjusted through the browser or device used to access the site.

User Rights

Your Rights

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, restriction of certain processing, or an objection to processing based on legitimate interests. Where consent is used, it may be withdrawn for future processing. Some requests may be limited where we must keep information for legal, contractual, or operational reasons.

Available rights depend on the type of data and the legal basis for processing.

Requests

How to Make a Request

To help us respond, requests should include enough information to identify the relevant record and confirm the requester’s authority where needed. We may ask for additional details before completing a request, and we may decline or limit a request if the law allows us to do so.

Requests are reviewed before action is taken to protect confidentiality and prevent misuse.

Data Retention

We retain personal data for the period needed to handle inquiries, manage enrolment, deliver courses, maintain records, resolve disputes, and meet accounting or legal obligations. When data is no longer required, we delete it, anonymise it, or restrict it so that it is no longer actively used, subject to any retention duty that applies.

We keep data only for as long as needed for the stated purpose or a legal requirement.

Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The version in effect is the one posted at the time of use, unless a later effective date is stated.

We may revise this policy when our practices, services, or legal obligations change.